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Mobile Work
3 min read

How to manage offline work and sync on Android

Prepare your Android device for offline work and check pending transactions and sync results when connectivity returns.

Key Takeaway

Android supports offline work, but the required business data must already be on the device. Check pending transactions when connectivity returns. A local record does not mean other devices or shared links have updated immediately.

Step-by-Step Implementation

1. Prepare before leaving

While connected, open the correct business and check required product and contact data. Verify the session and device data; first-time setup or an undownloaded business is not automatically ready offline.

2. Check the local record

Review saved documents in the local list and confirm business and date. Do not assume a customer's shared link works without connectivity; opening shared links requires internet access.

3. Verify sync after reconnecting

Check pending or failed sync status. Resolve an error before recreating the same transaction on another device, which may cause duplicates. Do not clear app data or uninstall while transactions remain pending.

Practical scenario

Example: a sale recorded without warehouse connectivity

You record a sale on Android and see it in the local list. Once connected, check sync and then find the document in Web under the correct business and date. Re-entering that sale in Web while sync is pending could create two records.

Common Pitfalls & How to Avoid Them

Assuming a local record is current everywhere
Verify sync completion before checking other devices.
Clearing device data with pending transactions
First check sync results and confirm the record on another device.
Treating shared links as an offline feature
Opening shared documents and catalogs requires internet access.

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